Reputation OS for local businesses

More 5-star reviews.
Higher rankings.
Less manual work.

newReview captures every happy customer the moment the visit ends — over email, SMS, or WhatsApp — and turns reviews into ranking power on Google, Apple Maps, ChatGPT, and the new AI search engines.

No credit card required Set up in 10 minutes Cancel anytime
Your business ranked above the competition on Google, with 4.8 stars and 843 reviews
One platform · every channel

Connected to the platforms that drive 90% of local discovery.

newReview syncs reviews and replies across Google, Facebook, TripAdvisor, Booking, Healthgrades, Cars.com, and dozens more — so you manage your reputation in one place, not seven tabs.

Explore features
newReview integrates with Google, Facebook, Booking, TripAdvisor, Cars.com, Healthgrades and 40+ more directories
Everything in one platform

A reputation engine that runs itself.

Eight modules. One subscription. Built end-to-end for local businesses that want more reviews, faster rankings, and a process that doesn't depend on anyone remembering to ask.

Automated email review request being sent and replied to

Email Reminders

Branded follow-ups go out automatically after every visit, sale, or appointment. Smart cadence and templates do the asking for you.

Sending an SMS review invite to a customer

SMS & WhatsApp

Reach customers where reply rates are 8× higher. Send via SMS or WhatsApp, with the perfect message at the perfect moment.

AI AI generating a personalized reply to a customer review

AI Reply

Drafts on-brand responses to every Google review with keyword-rich language that doubles as local SEO. Approve or auto-publish.

Website review widgets: carousel, feed, pop-up and badge styles

Website Widgets

Embed carousels, feeds, pop-ups, and badges that lift conversion and feed Google rich-result eligibility.

Review analytics dashboard with platform ratings and monthly trend

Analytics

Track requests sent, response rate, rating velocity, and review sources — per location, per campaign, in real time.

One-click sharing of a 5-star review to Instagram

Social Sharing

Turn 5-star reviews into Instagram, Facebook, and Google Business Profile posts in one click. Branded templates included.

Hide branding Branded review management dashboard with your business's reviews

Remove newReview Branding

Your logo, your colors, your sending address — zero newReview branding anywhere your customers can see. Available on Growth and Scale.

Routing happy customers to public reviews and unhappy ones to private feedback

Client's Automations

Route each customer to the right next step automatically — public review platforms or a private feedback channel.

Win the map. Win the click.

This is what your customers start seeing.

More reviews and better ratings move you above the competition where it matters most — in the map pack, in organic search, and in the AI answers Google now serves at the top.

You ranked #1 on Google Maps, ahead of two competitors
Search result for 'dentist in my area' showing your business at 4.8 stars above competitors
Your business showing first in a search with 4.8 stars and 843 reviews
Facebook search result for auto body shops showing your 4.8-star business at the top
Start ranking higher
How it works

Three steps from “we should ask for reviews” to a rising rank.

1

Connect & brand

Bring your logo and colors. Connect Google, Facebook, and your CRM in 10 minutes. We import your existing reviews so you start with full history.

2

Automate the ask

Every completed visit, sale, or appointment triggers a personalized email, SMS, or WhatsApp request. Smart timing, branded templates, your business name on the From line.

3

AI replies & ranks

Our AI replies to every review with keyword-rich language that doubles as local SEO fuel. Watch the map pack move month over month.

3.2×
More reviews in 60 days
40+
Review platforms supported
42%
SMS reply rate (avg)
10 min
From signup to first request
Pricing

Simple plans. Grow as you grow.

Starter covers the essentials. Growth lets you remove newReview branding and adds automated customer routing. Scale gives you max throughput across up to 10 locations.

Starter
A single shop or solo operator getting the engine running.
$79$59 / month
Billed monthly · cancel anytimeBilled annually · $708 / year · save $240
  • 1 location
  • 10,000 email invites / mo
  • 100 SMS · 100 WhatsApp
  • All integrations
  • Email · SMS · Widgets · AI Reply · Social · Analytics
Start free trial
Scale
Multi-location operators & franchises that need max throughput.
$249$186 / month
Billed monthly · cancel anytimeBilled annually · $2,232 / year · save $756
  • 10 locations
  • 20,000 email invites / mo per location
  • 5,000 SMS · Unlimited WhatsApp per location
  • All integrations, all features
  • Remove newReview branding
  • Onboarding call + dedicated rep
Start free trial

14-day free trial on every plan. No credit card. Cancel anytime. Need more locations? Contact us for a custom quote.

Frequently asked

Answers before you ask.

How is newReview different from Birdeye, Podium, or NiceJob?

Same category, sharper focus and a much cleaner price. Birdeye and Podium are sales-led with AI tools gated behind their top tiers. newReview publishes every plan price up front, includes AI Reply on Starter, and runs email, SMS, and WhatsApp out of the box. Growth and Scale add multi-location support, customer routing, and the option to remove newReview branding from customer-facing pages.

What's included in the 14-day free trial?

Every feature on the Growth plan, with a 200-invite quota across email/SMS/WhatsApp so you can run real campaigns. No credit card required to start. We'll help you import your existing reviews so the trial reflects your actual business.

Can I really get more reviews? Like, measurably?

Our customers average 3.2× more reviews in their first 60 days versus their prior 60. The mechanics are simple: most businesses ask 10–15% of customers. newReview asks 100%, on the right channel, at the right moment, in your brand voice. The math compounds fast.

How does AI Reply work?

For every new Google review, our agent drafts a personalized reply in your brand voice, with locally-relevant keywords woven in. You can set it to auto-publish or hold drafts for one-tap approval. Replies double as local SEO fuel — Google reads them.

What happens when a customer has a bad experience?

Customers are routed based on how they felt — happy ones go directly to public review platforms, unhappy ones to a private feedback channel where you can fix the issue before it becomes a 1-star.

What if I need more locations than the Scale plan?

Get in touch — we'll quote you a custom plan with the location count and quotas your business needs. Volume discounts apply.

Ready when you are

Start collecting 5-star reviews this week.

14-day free trial. No credit card. Setup takes ten minutes — most teams send their first review request the same day.